Hyatt Place Phoenix/Gilbert - Gilbert, Arizona

Michele C

L'albergo si trova a Gilbert, nella periferia est di Phoenix, a ca. 30 minuti dall'aeroporto (però attenti al traffico la mattina, calcolate almeno il doppio del tempo). La struttura è nuova, e offre servizi in linea con le catene concorrenti. La camera è ampia (ca. 25 mq), pulita, il televisore enorme. Il bagno, che comprende WC e doccia, è un po' piccolo, mentre il piano lavabo è ricavato all'interno della stanza, cosa un po' strana per gli italiani, ma abbastanza comune negli USA. Nota negativa il sistema di aria condizionata, molto rumoroso. La colazione, inclusa nel prezzo, è abbastanza buona: frutta, yoghurt, cereali, latte, succhi di frutta, té, caffé americano, muffin, fette di pane tostato. C'è anche la possibilità di ordinare piatti speciali a pagamento (la stessa cosa vale per pranzo e cena). Il personale è cortese e disponibile. Nelle vicinanze c'è un grosso centro commerciale con una ventina di ristoranti e molti negozi. Consiglio l'albergo a chi viaggia per affari e ha appuntamenti in zona, non lo consiglio a chi viaggia per turismo, perché non c'è niente da vedere: se non si ha una macchina, meglio prenotare altrove.

Francesco D

Camera bellissima, spaziosa e confortevole! I dipendenti tutti molto gentili ed attenti alle esigenze del cliente. Massima disponibilità, colazione buona ed abbondante. Hai bisogno della macchina per spostarti, un po' fuori zona. Il servizio in camera potrebbe essere migliorato!

Paolo V

Per un soggiorno di circa una settimana a Phoenix AR sono ritornato al Hyatt Place Gilbert. Hotel pulito e vicino a Santan Village, grande spazio commerciale con negozi e ristoranti. La colazione è eccelente ed abbondante. Se dovessi ritornare a Phoenix risceglierei lo stesso hotel!

Victor Robinson

The day I booked my room was the arriving that same evening. I mentioned that I was referred by Barrow Brain and Spine Institute and that I was having surgery that next day. My room was nice and spacious. The front desk crew was amazing above and beyond all of them. Construction was frustrating but they all did their best to accommodate.

Christine Moreno

Great hotel! Bed was comfortable and I like the layout of the rooms. Didn’t include last star cause there’s no microwaves in the rooms. Even a motel 6 has a microwave. There was a nice little area where a microwave could be. Was disappointed cause I had left over food from a favorite restaurant and ate it cold. Otherwise, great hotel!

Ronald B

We had a very nice stay. We were welcomed by friendly and efficient front desk. The rooms were very clean and nicely kept. The breakfast was nice. Even though reno was going on we felt welcome and areas available to us. Good location. |We had a room on upper floor and were able to enjoy the magnificent sunrise. Look forward to staying there in the future.

Sherri Thompson

Under remodeling, so didn't look so great. But the room was nice and service was good. The breakfast was very good. Wish there had been more parfait. And of course you can hear everything going on outside in the hall way. That would be my biggest request in hotels, quieter rooms.

carrie fenton

Where do you even start with this review? What a terrible experience! The carpet of our room had many brown stains that looked like poop stains. The pull out bed was disgusting and had a very thing mattress on it. Our two boys slept on it and complained about their backs hurting. They are 3 and 5. Terrible. We were short a pillow so I went to the front desk to ask for more. They were out. How is a hotel out of pillows
The king size bed was so hard and without a pillow it made it impossible to sleep well.
Pretty sure our room was full of mold we all woke up every morning with terrible colds but shortly after leaving the hotel we were magically all better. I could see black mold in the shower. Don’t even get me started on the shower. I don’t know who came up with that design but they should quit their job immediately! The glass doesn’t cover the shower so no matter what the water is flying all over the bathroom. You are going to need extra towels just to clean up the amount of water and there is wallpaper right there. Guaranteed the wall behind there is full of mold.

Contacted Hyatt the 2nd day of our first week and they said they couldn’t help us but someone from the hotel would contact us. They never did. No one was actually ever at the desk. We had one gentleman that ran up a new hair dryer to our room when ours didn’t work.

I will never stay at another Hyatt property or this property again. You couldn’t pay me to stay at this hotel again. We actually stayed here 3 years ago and it was decent. Not anymore. Terrible. Save your money. A tent outside would be better than this dump. Wish we could get our $1500 back because this was terrible.