Brian Lardner
5/5
A Wonderful Stay at Best Western Plus Sundial – Perfect for Families and Highly Recommend!
I recently had the pleasure of staying at the Best Western Plus Sundial in Scottsdale, and I honestly can’t say enough good things about it. We brought the whole family along for this trip, so we needed multiple rooms, and from the moment we arrived, everything was just flawless. The staff made sure that all of our rooms were close together and perfectly set up, which made things so much easier for us. It’s clear that they really care about their guests and pay attention to every detail.
The hotel itself is beautiful. The grounds and buildings were absolutely spotless — I don’t think I saw a single thing out of place the entire time we were there. You can tell they put a lot of work into maintaining it. The lobby and lounge area were so welcoming and well-appointed, it was like a little oasis every time we came back from exploring Scottsdale. My family and I loved just hanging out there and unwinding — it was so cozy and comfortable.
And the pool area? Fabulous! We spent so much time there. It’s not only sparkling clean, but the perfect spot to relax after a day in the Arizona heat. The pool area is well-maintained and has plenty of comfortable seating, which made it ideal for both lounging and letting the kids splash around.
Our rooms were perfect too. The housekeeping staff did an outstanding job every single day. I don’t think I’ve ever stayed anywhere where the rooms were kept so consistently clean and well-stocked. They were also incredibly accommodating — anything we needed was handled quickly and with a smile. Having multiple rooms could’ve been a challenge, but they made it so seamless for us.
One of the highlights of our stay was definitely the breakfast. It was phenomenal! The variety was impressive — everything from delicious eggs, sausage, and potatoes to freshly toasted bagels with cream cheese, and even these homemade breakfast burritos that were to die for. Every morning, we were all excited to head down and eat. It was easily one of the best hotel breakfasts we’ve ever had.
We were also blown away by the front desk service, especially from Shiv. He greeted us with the warmest smile every time we came back at the end of the day. Not only did he remember our names, but he also knew our room numbers, which made us feel so welcome. That personal touch really added to the experience and made us feel like more than just guests passing through.
But what really makes this place special is the owners. You could tell they were on-site constantly, making sure everything was running perfectly. Their attention to detail is just amazing — from how immaculate the hotel was, to the personal care they took in ensuring every guest was happy. They were always around, checking in, and you could feel how much pride they take in their hotel. It wasn’t just about keeping the place running smoothly, they truly cared about creating a great experience for everyone staying there. That kind of dedication is rare, and it really showed in everything from the upkeep of the property to the way they interacted with guests. Their hands-on approach made such a difference and gave the place a personal touch that you just don’t find in most hotels.
If you’re ever in Scottsdale, I highly recommend staying at the Best Western Plus Sundial. Whether you’re traveling with family or on your own, you’ll be so well taken care of. It’s not just a great hotel — it’s an experience that’s made all the better by the passion and dedication of the owners and staff. We will absolutely be back!
