Ryan
1/5
These people do not care about their customers. We called the phone number posted on the door at their location in Praiano. They told us to come at 11am. They said they were open until 7pm and only closed for a break for lunch.
We drug our bags and clothes up a hill and arrived before 11am, as instructed. Once we arrived we were told they were full and closed at 1pm. They were rude and turned us away.
I explained the phone call and even offered to pay extra money. They rudely told us to goto Positano which is not close at all. You can tell a lot about a business based on how they handle a situation. A decent business operator would have make some type of accommodation to fix their error instead of blaming the customer and being rude.
The phone number which is posted on their door and painted into the sign in Praiano apparently sends calls to Positano. Absolutely ridiculous that they wouldn’t have let someone know that who called in.
I feel like these people clearly do not care about their customers at all. I was already concerned about a recent review I saw (on the Praiano location) from another customer who said they shrunk his clothes. Now I understand how this could happen. I would not trust these people with my clothes.
